Already know how much you owe? Use our TNEB Bill Calculator to check your estimated amount before you pay. Here's exactly how to complete the payment online — no queues, no service centre visits.
Quick answer: Visit the official TANGEDCO portal at tnebnet.org, enter your Consumer Number, and pay via UPI, card, or net banking. Payment reflects within a few hours.
What you need before you start
- Your TNEB Consumer Number (CA Number) — found on your previous bill
- A UPI app, debit/credit card, or net banking login
- Stable internet connection (the portal can be slow during peak hours, early morning or late evening works best)
Step-by-step: paying via the official portal
- Go to the TANGEDCO consumer portal — the official site handles bill payments for all TN electricity zones.
- Select "Bill Payment" from the consumer services menu.
- Enter your Consumer Number exactly as printed on your bill, including leading zeros if any.
- Verify the displayed amount against your own calculation — mismatches usually mean a pending previous bill or a recent meter reading update.
- Choose your payment method: UPI is fastest and has no extra charge; cards may carry a small gateway fee.
- Save the receipt — download the PDF or screenshot the confirmation screen immediately after payment.
Paying via mobile app
The TANGEDCO Consumer app (available on Play Store) offers the same payment flow with a simpler interface, and lets you save your Consumer Number for faster payments next month.
Common payment issues and fixes
| Issue | What to do |
|---|---|
| Amount deducted but bill still shows unpaid | Wait 2-4 hours; if unresolved after 24 hours, keep the transaction reference ID and contact your local TANGEDCO office |
| Consumer Number not recognized | Double-check for extra spaces or missing leading zeros; try the number exactly as printed |
| Portal not loading | Try off-peak hours (early morning) or switch to the mobile app |
When is the best time to pay?
Paying within the due date printed on your bill avoids late fees, which are typically a small percentage added after the grace period. Setting a monthly reminder around your bill's due date is the simplest way to avoid this entirely.